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Total System
Solutions
e-Cenit SystemVUE
manages and controls the IT system consisting
of the network, databases, servers, middleware,
applications, routers, switches and etc. continually
24 hours a day 7 days a week. e-Cenit SystemVUE
will detect an error by capturing the problem and
flashing it on a console to indicate that the
component is down. The IT staff will be alerted to
the problem so that they can find the solutions to
rectify the errors.
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Features
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Ways of Managing
the Entire IT System
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Total Control of
IT Environment
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Intelligent Event
Management Function
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Application
Oriented Traffic Analysis
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Gain Greater
Control Over IT Assets
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Advance Reporting
And Analysis Capabilities
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e-Cenit ServiceVUE
is a complementary solution that enables enterprises
to manage service delivery of the IT services in
accordance with the business requirements and
processes such as:
• Helpdesk services
• Technical Support Services
• Problem / Event Management
• Service Level Management
• Etc.
e-Cenit SystemVUE
and e-Cenit ServiceVUE
work hand-in-hand to enhance the efficiency and
optimal functionality of the company’s
infrastructural network and system. The integration
of e-Cenit SystemVUE and e-Cenit ServiceVUE serves
to manage and maintain the stability of the
company’s network, serves, databases, applications,
middleware and etc.
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www.eds.com.my
